Refund & Exchange Policy

At Taqueria Calentano Terrell, customer satisfaction is important to us. Please review our refund and exchange policy below:

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• Consumed Food: Food that has already been consumed is not eligible for a refund or exchange.

• Incorrect or Unsatisfactory Orders: If there is an issue with your order, it must be returned to the kitchen so it can be reviewed. Once returned, the order may be remade at our discretion.

• Refunds: Approved refunds will be issued to the original form of payment only.

• Processing Time: Please allow 7–10 business days for refunds to be processed and reflected on your account, depending on your bank or payment provider.

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If you have any questions or concerns about your order, please notify a team member as soon as possible so we can assist you.